Trading Standards have an update and roundup of scams currently in circulation.
• Trading Standards recently warned about a loft insulation scam that was plaguing Island residents. The caller identifies himself as Tom and had been using a Bournemouth number, but has now started using 01983 numbers. This is more likely to seem legitimate as it is a local number – our advice remains the same. The caller will offer you a FREE survey to find out if your loft insulation is causing damp issues. If you agree to the survey they will book somebody in to come and have a look and we can almost guarantee that they will find problems and then proceed to do the work for you at in inflated price.
The Footprint Trust have advised us that in most cases fibre glass loft insulation does not cause damp issues and if it does it can easily be remedied by pulling it back from where it touches the roof which increases airflow. You can do this yourself and if you are unable to, a handyman should be able to do this for a reasonable price. Do not engage with these callers and don’t let them into your property.
• Residents have also reported receiving letters from companies regarding problems with solar panels. Whilst these may not be scam companies, it is highly likely that they will find a problem and may cause further problems when working on your system. If you receive one of these letters and you are unsure if you have a problem or not, contact a local trusted trader who can advise you.
• Doorstep traders seem to be on the increase, be wary of anyone knocking your door offering to do work for you,– we’ve had reports of window cleaners coming from the mainland along with people offering to buy your gold. We would advise against any kind of doorstep trading.
• If you receive an email from a friend asking for help please be wary. We have had reports of peoples email accounts being hacked which results in scammers sending random emails to all the contacts in their address book, invariably asking for money and help.
There may be links that they are asking you to click – DON’T! If you don’t want to ignore the request just in case pick up the phone to your friend and check if its genuine.
Reporting a Scam
• For advice on scams call – Citizens Advice Consumer Helpline: 0808 250 5050
• To report a scam call – Action Fraud: 0300 123 2040
If you are concerned about somebody you care about or for more information on scams visit www.iwasp.org.uk